
Explore What's Trending Today
Latest Salesforce + AI news

Once I’ve set up an Agent how can I interact with it via Copilot?
Want to make Salesforce work smarter? AgentForce automates data management, answers questions, and completes routine tasks with minimal setup. Learn how to enable and customize it to fit your business needs!

What are the best practices for refreshing decision tables in Revenue Cloud?
Keeping your Salesforce Revenue Cloud decision tables up-to-date is crucial for accurate business operations. Outdated information can lead to costly mistakes. This guide provides a simple walkthrough of the update process, from manual refreshes to automated solutions using Flows. Learn how to keep your tables current, avoid errors, and empower your sales team with the most accurate data. Need help setting up automated refreshes?

How do I initially configure a Revenue Cloud Org?
Setting up Salesforce Revenue Cloud can feel daunting, but it doesn't have to be. This guide breaks down the essential steps to get you started, from enabling Context Service and Product Discovery to configuring Sales Tracking and crucial settings. Get ready to automate pricing, sales, and product management, streamlining your revenue operations.

What are Marketing Cloud Features and how do they benefit my business?
Struggling to manage your marketing campaigns? Salesforce Marketing Cloud Growth Edition automates messaging, optimizes audience targeting, and integrates seamlessly with Salesforce. Learn how to simplify your marketing strategy and boost engagement today!

How can I train Agentforce to manage Orders?
Tracking orders, processing refunds, and updating customers shouldn’t take hours. Agentforce automates these tasks, ensuring customers get the right information fast. Learn how AI-powered order management can improve efficiency and customer experience today!

Does Agentforce improve productivity
Struggling with long response times and overwhelmed support teams? Agentforce transforms customer service by automating repetitive tasks and improving efficiency. Discover how AI-powered support can enhance productivity and provide 24/7 customer assistance—boosting both agent performance and customer satisfaction!

How does Agentforce suggest knowledge base articles to agents?
Finding answers fast is key to great customer service. Agentforce and Einstein Article Recommendations use AI to suggest the best help articles instantly, making support teams more efficient. Learn how AI can transform your customer service workflow today!

How does Agentforce save time for teams
Tired of slow sales processes and long response times? Agentforce uses AI to automate customer support, lead outreach, and sales coaching—saving teams hours of manual work. Whether it's responding to inquiries instantly, scheduling meetings with qualified leads, or training sales reps in real-time, Agentforce makes it happen. Watch now to see how it can transform your business!

Does Agentforce integrate with Tableau
Want to unlock the full potential of your customer service data? Agentforce integrates seamlessly with Tableau to deliver AI-powered insights and real-time analytics. Learn how this integration can improve agent performance, enhance customer experience, and drive smarter business decisions. Watch now to see the future of data-driven success!

Does Agentforce reduce ticket resolution time?
From AI-powered automation and smart answer suggestions to consolidated customer profiles and proactive problem-solving, Agentforce empowers your team to provide top-tier support. Ready to create happier customers and a more efficient team?

How does Data Cloud determine what data to use?
Struggling with duplicate or outdated customer data? Salesforce Data Cloud ensures businesses have a single, accurate customer profile by combining and cleaning up records. Learn how clean data improves AI, automation, and customer interactions today!

Does integrating Data Cloud with Agentforce require additional setup?
Agentforce works best when paired with Data Cloud, ensuring AI has the right data for smarter, faster responses. Learn how to set up Data Cloud and unlock the full potential of Agentforce for your business today!