
Explore What's Trending Today
Latest Salesforce + AI news

Can Agentforce generate reports and analytics for business insights
Want to know how to turn your Salesforce data into business insights? This video explains how Agentforce, paired with Einstein Analytics, helps you analyze patterns, predict trends, and monitor agent performance in real time. Discover the tools that make smarter decisions possible.

How does Agentforce personalize customer interactions?
From predicting customer inquiries and providing relevant product recommendations to ensuring smooth multi-platform interactions, Agentforce enhances the entire customer journey. With customizable AI assistants and real-time data integration, businesses can deliver exceptional, up-to-date support. Ready to transform your customer service and gain a competitive edge?

Can Agentforce forecast sales? Part 1 – Setup Forecasting Hierarchy
Sales forecasting is key to business success, but setting it up correctly in Salesforce can be tricky. In this guide, we break down how to configure forecasting in Salesforce, assign user roles, and create a structured forecast hierarchy. Discover how Agentforce can optimize your sales predictions and drive better decision-making!

Can Agentforce manage calendar scheduling
Tired of juggling schedules and handling appointment conflicts? AgentForce automates calendar management, saving time and improving efficiency with AI-driven scheduling. Discover how businesses use AgentForce to streamline meetings, optimize resources, and ensure seamless coordination. Watch now to learn how AI can transform your scheduling process!

What training is needed for Agentforce?
AgentForce automates tasks, improves customer service, and drives smarter decisions—but proper training is key to unlocking its full potential.
By learning AI agent building, advanced features, and Salesforce integration, teams can streamline operations and boost efficiency. The future of AI-powered automation starts with the right training.

How does Agentforce improve first-call resolution rates?
Want to resolve customer issues faster? Agentforce improves first-call resolution rates by providing real-time knowledge retrieval, smart case classification, and AI-powered automation. Learn how it transforms customer service by ensuring faster, more efficient issue resolution!

How is Agentforce different from Einstein GPT?
So, which tool is right for you? This breakdown clarifies the differences between these game-changing technologies, helping you choose the perfect AI solution for your needs—or even better, discover how they can work together. Read on to unlock the potential of AI for your business.

How does Agentforce integrate with social media support channels?
Want to provide instant customer support across social media channels? Agentforce makes it possible with AI-driven automation, real-time responses, and seamless human handoffs. Learn how it integrates with WhatsApp, Facebook Messenger, and more to streamline support and enhance customer experiences!

What are the primary use cases for Agentforce in various industries?
Tired of spending time on repetitive tasks? AgentForce automates lead sorting, customer service inquiries, and appointment scheduling, freeing up your team for more important work. Learn how businesses use AI-powered automation to boost efficiency and customer satisfaction!

AI Webinar 2: How to establish a winning “Bottom Up Adoption” strategy for AI + Perplexity Deep Research Demo
AI is revolutionizing business automation, but many companies struggle with effective adoption. In this webinar, SOLVD’s Evan Connell breaks down the “Bottom-Up Adoption” approach, highlighting AI strategies, new research tools, and practical steps for implementation. Learn how AI can transform your business today!

How do you connect MuleSoft and Data Cloud?
Businesses need a reliable way to move data between systems, and MuleSoft with Data Cloud makes it possible. Learn how to configure your connection, set up secure login details, and ensure smooth data flow between platforms. Follow this guide to simplify your data integration process!

Perplexity Deep Research Demo
AI-powered research is evolving fast! Perplexity’s Deep Research feature delivers in-depth insights by analyzing web, academic, and social sources—all in one place. Discover how businesses can use this tool to streamline research, save time, and make data-driven decisions. Watch the demo to see how it works!