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Can Agentforce generate reports and analytics for business insights

Becca Lough

If you're leading a growing business, you already know how important data is. But the real question is—can you trust your data enough to make smart decisions? And how fast can you get the answers you need?

That’s where AgentForce comes in.

“AI is only as useful as the data that we are giving it.” — Emily Keller, Consultant at SOLVD

Before using AI tools like AgentForce, you need to make sure your data is clean, correct, and complete. If your data isn’t in good shape, no AI tool will help you. So the first step is getting your system ready.

Tools Inside AgentForce That Help

Once your data is in good shape, AgentForce can show you helpful insights using powerful tools built into Salesforce:

1. Einstein Discovery

Einstein Discovery looks at your existing Salesforce reports and uses AI to spot patterns. It gives you clear charts and short explanations that help you understand what’s really going on.

“It dives deep into those reports and it shows you underlying patterns.” — Emily Keller, Consultant at SOLVD

If you already use Salesforce dashboards, this tool helps you get even more value from them.

2. Einstein Analytics (CRM Analytics)

This tool doesn’t just look at past data—it helps predict what might happen next. Want to know where sales are going? Or how a change today might affect your business tomorrow? Einstein Analytics can help.

3. AgentForce Analytics

This one is different. It looks at how your AI agents are doing inside Salesforce. Are they working well? Are customers happy? How fast are cases being closed?

“AgentForce Analytics helps you see how your agents are working and how effective they are.”— Emily Keller, Consultant at SOLVD

This gives you real-time info on agent performance, customer service speed, and more.

Why This Matters

When your team has the right data in front of them, they can work smarter and faster. AgentForce helps:

  • Save time by showing clear patterns
  • Avoid mistakes by using real data, not guesses
  • Plan ahead with predictions, not just reports

Ready to See AgentForce in Action?

If your team is working hard but still making guesses, it’s time to change that. Let AgentForce help you see the big picture—and act on it.

👉 Book a free call with SOLVD.cloud to learn how AgentForce can help your team make better, faster decisions.