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Can Agentforce notify users of key updates?
Missing important updates can slow down your team and frustrate customers. With AgentForce, businesses can send real-time notifications to keep agents informed about high-priority cases, system changes, or customer updates. Learn how to configure targeted alerts using Salesforce tools like Flows and Apex to improve response times and boost efficiency. Stay ahead with smarter, faster communication!
How does Agentforce manage case reassignment?
Struggling with slow case reassignment? Agentforce uses AI to automatically route cases based on complexity, agent availability, and required skills. Learn how AI-driven automation improves response times, enhances customer satisfaction, and streamlines your support operations!
How can my company use AI if we have proprietary data that can’t be shared with 3rd parties?
Worried about using AI with proprietary data? Companies can still benefit from AI without sharing sensitive information by using private models and secure implementations. Learn how your business can stay compliant while harnessing AI’s power!
Does Agentforce provide real-time updates to agents
How do you keep your AI agents up to date with the latest company information? Discover how Agentforce uses real-time indexing and smart data management to ensure agents always respond with relevant, accurate content. Find out what you can do to keep your AI-powered support running at peak performance.
AI sometimes gets things wrong. How can I trust it?
AI can make mistakes, but businesses can take steps to ensure it stays reliable. By integrating AI with real-time data and keeping human oversight, companies can minimize errors and maximize automation. Learn how to build trust in AI and use it effectively!
How does Agentforce learn and adapt over time
Agentforce isn’t just smart—it gets smarter with every interaction. Learn how it uses real-time data, retrieval-augmented generation (RAG), and the Atlas Reasoning Engine to deliver personalized, evolving support. Discover how your business can benefit from an AI that never stops learning.
Considerations for switching to Revenue Cloud
Wondering if Revenue Cloud is the right next step for your business? Discover the crucial differences between Salesforce CPQ and Revenue Cloud—and why Salesforce is making a strategic shift. If you're ready to modernize your revenue processes, this video is a must-watch.
How does Agentforce enhance customer service interactions
Want to serve more customers, more efficiently, without adding headcount? Learn how Agentforce enables 24/7 customer support, AI-generated knowledge bases, and omnichannel service—all within Salesforce. This video shows how SOLVD helps businesses use Agentforce to delight customers while reducing manual work.
Does Agentforce integrate with Einstein for predictive insights
Agentforce and Einstein Predictive Insights serve different purposes—but when used together, they unlock powerful automation. Learn how Agentforce can tap into Einstein's predictions to make smarter decisions and enhance your workflows. If you're exploring advanced AI in Salesforce, this is a must-watch.
How do I set up the automatic creation of Assets in Revenue Cloud?
Want to automate asset creation in Revenue Cloud? The Assetized Order Flow converts order products into assets automatically, reducing manual work and improving efficiency. Learn how to customize and extend this process to fit your business needs!
How does Agentforce reduce customer hold times?
Long customer hold times frustrate both businesses and customers. Agentforce streamlines customer service by handling routine inquiries and providing agents with instant access to critical data. Learn how AI automation can enhance efficiency and improve customer satisfaction!
How does Agentforce utilize Retrieval Augmented Generation (RAG) with Data Cloud?
Keeping AI responses accurate and up to date is a challenge—Agentforce solves this with Retrieval Augmented Generation (RAG) and Data Cloud. Learn how AI dynamically fetches relevant customer data in real time, improving efficiency, personalization, and customer service quality!
