Q&A with our expert in Automation
If you’ve ever thought, “I’m interested in automation, but I don’t even know where to begin”—you’re not alone.
At SOLVD, we talk to leaders, entrepreneurs, and people making career changes who all share the same question: How do I get started with AI and automation in a way that actually works?
Whether you're looking to automate parts of your business or just trying to figure out if AI is the right path for your next career move, this post will walk you through some of the most common questions we hear—and the honest answers that will help you move forward.
Q: Do I have to code to build automation?
Not necessarily. If you're working inside Salesforce or similar platforms, a lot of the automation can be done with workflows and tools like Flow.
“The workflow, you gotta write code, traditional code writing. And then an agent—you tell it what to do.” - Evan Connell, Consulting Manager at SOLVD
But here’s the good news: tools are getting better every day. If you know your process and can describe it clearly, someone on your team (or ours) can help turn it into automation—even without deep technical skills.
Q: Can AI really help with business tasks, or is it all hype?
There's a lot of noise out there. The truth? Yes, AI can help, but only when used for the right things.
“There's a lot of vaporware out there. Be careful.” - Evan Connell, Consulting Manager at SOLVD
Today’s tools—like large language models—can absolutely save time, improve accuracy, and remove repetitive work. But not every tool is worth your money, and not every “AI solution” is as smart as it claims. We recommend starting small and focusing on tools that solve real problems, not just shiny ones.
Q: I’m changing careers. Where do I start learning about AI?
You're not too late, and you're not alone. We speak with folks all the time who are looking to transition from industries like nonprofit, education, and even executive roles into tech and automation.
“There's some good free courses out there… Hugging Face is a website that has some pretty cool ones.” - Evan Connell, Consulting Manager at SOLVD
The hype is real, and so are the overpriced certifications. If you're just getting started, look for free or low-cost courses. Platforms like Hugging Face, IBM’s AI courses, or even our own webinars can help you build a foundation without spending thousands.
Q: What if I want to automate my business, but I don’t know where to start?
That’s where we come in.
We offer a one-day AI Adoption Accelerator Workshop that gives you a full strategy—from identifying automation opportunities to picking the right tools and building a step-by-step roadmap for success.
“You’d leave with clear outcomes, ways to measure them, and a concrete bottom-up strategy.” - Evan Connell, Consulting Manager at SOLVD
We walk through what’s possible, what’s valuable, and what’s realistic. And we build a list of quick wins and long-term gains—customized for your business.
Final Thoughts
The world of AI and automation can feel overwhelming. But it doesn’t have to be. Whether you’re running a business, managing a team, or just exploring new opportunities, there’s a smart path forward.
And you don’t have to figure it out alone.
💬 Let’s talk. Book a free 15-minute discovery call with our AI experts at SOLVD. We’ll listen, offer real advice, and help you find the next best step.