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How to Update the Product Configurator Flow after a New Revenue Cloud Update
Salesforce’s Spring '25 update introduced new features for the product configurator—but if you're using a custom screen flow, these updates might not work automatically. In this video, we’ll show you how to update your configurator to take advantage of the latest improvements without losing your customizations. Watch now to ensure your Salesforce system stays up to date!
What channels can Agentforce operate on (e.g., web, mobile, Slack)?
In today's interconnected world, businesses need versatile communication tools. Agentforce, seamlessly integrated with Salesforce, empowers companies to connect with customers across a multitude of platforms. From Salesforce's own powerful tools like Apex and MuleSoft to popular messaging apps like WhatsApp and Facebook Messenger, and even directly on company websites, Agentforce ensures your customer service is accessible wherever your customers are.
How does Data Cloud ensure data quality for Agentforce operations?
Good AI needs clean data. Salesforce Data Cloud organizes and connects customer records, ensuring Agentforce provides accurate insights and better support. Learn how to fix messy data and unlock AI’s full potential for your business today!
How does Data Cloud Access External Data?
Managing data from multiple sources doesn’t have to be complicated. Salesforce Data Cloud connects external data seamlessly, keeping customer records updated and improving AI-powered decision-making. Learn how to set it up for your business today!
Once I’ve set up an Agent how can I interact with it via Copilot?
Want to make Salesforce work smarter? AgentForce automates data management, answers questions, and completes routine tasks with minimal setup. Learn how to enable and customize it to fit your business needs!
What are the best practices for refreshing decision tables in Revenue Cloud?
Keeping your Salesforce Revenue Cloud decision tables up-to-date is crucial for accurate business operations. Outdated information can lead to costly mistakes. This guide provides a simple walkthrough of the update process, from manual refreshes to automated solutions using Flows. Learn how to keep your tables current, avoid errors, and empower your sales team with the most accurate data. Need help setting up automated refreshes?
How do I initially configure a Revenue Cloud Org?
Setting up Salesforce Revenue Cloud can feel daunting, but it doesn't have to be. This guide breaks down the essential steps to get you started, from enabling Context Service and Product Discovery to configuring Sales Tracking and crucial settings. Get ready to automate pricing, sales, and product management, streamlining your revenue operations.
What are Marketing Cloud Features and how do they benefit my business?
Struggling to manage your marketing campaigns? Salesforce Marketing Cloud Growth Edition automates messaging, optimizes audience targeting, and integrates seamlessly with Salesforce. Learn how to simplify your marketing strategy and boost engagement today!
How can I train Agentforce to manage Orders?
Tracking orders, processing refunds, and updating customers shouldn’t take hours. Agentforce automates these tasks, ensuring customers get the right information fast. Learn how AI-powered order management can improve efficiency and customer experience today!
Does Agentforce improve productivity
Struggling with long response times and overwhelmed support teams? Agentforce transforms customer service by automating repetitive tasks and improving efficiency. Discover how AI-powered support can enhance productivity and provide 24/7 customer assistance—boosting both agent performance and customer satisfaction!
How does Agentforce suggest knowledge base articles to agents?
Finding answers fast is key to great customer service. Agentforce and Einstein Article Recommendations use AI to suggest the best help articles instantly, making support teams more efficient. Learn how AI can transform your customer service workflow today!
How does Agentforce save time for teams
Tired of slow sales processes and long response times? Agentforce uses AI to automate customer support, lead outreach, and sales coaching—saving teams hours of manual work. Whether it's responding to inquiries instantly, scheduling meetings with qualified leads, or training sales reps in real-time, Agentforce makes it happen. Watch now to see how it can transform your business!
