January 31, 2025

How does Agentforce improve first-call resolution rates?

Want to resolve customer issues faster? Agentforce improves first-call resolution rates by providing real-time knowledge retrieval, smart case classification, and AI-powered automation. Learn how it transforms customer service by ensuring faster, more efficient issue resolution!

How is Agentforce different from Einstein GPT?

So, which tool is right for you? This breakdown clarifies the differences between these game-changing technologies, helping you choose the perfect AI solution for your needs—or even better, discover how they can work together. Read on to unlock the potential of AI for your business.

How does Agentforce integrate with social media support channels?

Want to provide instant customer support across social media channels? Agentforce makes it possible with AI-driven automation, real-time responses, and seamless human handoffs. Learn how it integrates with WhatsApp, Facebook Messenger, and more to streamline support and enhance customer experiences!

What are the primary use cases for Agentforce in various industries?

Tired of spending time on repetitive tasks? AgentForce automates lead sorting, customer service inquiries, and appointment scheduling, freeing up your team for more important work. Learn how businesses use AI-powered automation to boost efficiency and customer satisfaction!

AI Webinar 2: How to establish a winning “Bottom Up Adoption” strategy for AI + Perplexity Deep Research Demo

AI is revolutionizing business automation, but many companies struggle with effective adoption. In this webinar, SOLVD’s Evan Connell breaks down the “Bottom-Up Adoption” approach, highlighting AI strategies, new research tools, and practical steps for implementation. Learn how AI can transform your business today!

How do you connect MuleSoft and Data Cloud?

Businesses need a reliable way to move data between systems, and MuleSoft with Data Cloud makes it possible. Learn how to configure your connection, set up secure login details, and ensure smooth data flow between platforms. Follow this guide to simplify your data integration process!

How to Set up the Basics for Omni Studio Document Generation in Revenue Cloud?

Looking to simplify document generation in Salesforce Revenue Cloud? This guide walks you through the essential setup for OmniStudio, including permissions, templates, and automation. Watch now to optimize your document workflows and boost efficiency!

How to use Agentforce/Einstein Co-Pilot in Marketing Cloud Growth?

Marketing teams are constantly striving to connect with customers effectively, but the struggle to keep up with manual tasks and leverage data can be overwhelming. Imagine a world where AI streamlines your marketing efforts, empowers you to create impactful campaigns, and deepens your customer connections.

Can Agentforce generate custom case reports?

Curious if Agentforce can generate custom case reports? While this feature isn’t available yet, Agentforce still streamlines case management by allowing agents to update, comment on, and close cases effortlessly. Learn how AI-driven automation is shaping the future of customer support!

How does Agentforce utilize AI and machine learning?

Want to boost sales, provide lightning-fast customer service, and create a seamless shopping experience? Agentforce, powered by the dynamic duo of AI and machine learning, is transforming how businesses operate.

How can Agentforce enhance the quoting experience?

From suggesting relevant products and pricing to recommending optimal presentation strategies, Agentforce streamlines the entire process. Want to create quotes that convert and close deals faster?

Does Revenue Cloud track attribute changes on my products on amendments?

Tracking subscription changes manually can lead to errors and frustrated customers. Salesforce Revenue Cloud automates the process, ensuring every update is accurate and seamless. Learn how to simplify subscription management for your business today!

Does Agentforce require coding skills?

You don’t need to code to use Agentforce—it understands plain English! Whether you’re using it for simple tasks or want advanced customizations, Agentforce is built for ease of use. Learn how to set it up and make the most of its AI-powered features today!

Does Agentforce integrate with Slack?

Agentforce turns Slack into more than just a chat tool—it automates support, answers questions, and creates tickets instantly. Learn how to connect Agentforce to Slack and help your team work faster and smarter today!

How does Agentforce support scalability in CPQ operations?

From generating quotes with specific discounts to instantly determining optimal pricing and automating approvals, Agentforce simplifies crucial sales functions. Ready to shift your team's focus from paperwork to closing deals?

Blog

How We Help

Who We Help

Resources

Why SOLVD