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How to strategically adopt AI
AI isn’t just for coders anymore—it’s for every business ready to scale smarter. In this webinar, SOLVD breaks down the latest in AI tools and agent architecture so you can build intelligent workflows that actually work. Discover how to choose the right models, integrate tools, and automate more without the overwhelm.
Can Agentforce notify users of key updates?
Missing important updates can slow down your team and frustrate customers. With AgentForce, businesses can send real-time notifications to keep agents informed about high-priority cases, system changes, or customer updates. Learn how to configure targeted alerts using Salesforce tools like Flows and Apex to improve response times and boost efficiency. Stay ahead with smarter, faster communication!
How does Agentforce manage case reassignment?
Struggling with slow case reassignment? Agentforce uses AI to automatically route cases based on complexity, agent availability, and required skills. Learn how AI-driven automation improves response times, enhances customer satisfaction, and streamlines your support operations!
How can my company use AI if we have proprietary data that can’t be shared with 3rd parties?
Worried about using AI with proprietary data? Companies can still benefit from AI without sharing sensitive information by using private models and secure implementations. Learn how your business can stay compliant while harnessing AI’s power!
AI sometimes gets things wrong. How can I trust it?
AI can make mistakes, but businesses can take steps to ensure it stays reliable. By integrating AI with real-time data and keeping human oversight, companies can minimize errors and maximize automation. Learn how to build trust in AI and use it effectively!
Considerations for switching to Revenue Cloud
Wondering if Revenue Cloud is the right next step for your business? Discover the crucial differences between Salesforce CPQ and Revenue Cloud—and why Salesforce is making a strategic shift. If you're ready to modernize your revenue processes, this video is a must-watch.
How do I set up the automatic creation of Assets in Revenue Cloud?
Want to automate asset creation in Revenue Cloud? The Assetized Order Flow converts order products into assets automatically, reducing manual work and improving efficiency. Learn how to customize and extend this process to fit your business needs!
How does Agentforce reduce customer hold times?
Long customer hold times frustrate both businesses and customers. Agentforce streamlines customer service by handling routine inquiries and providing agents with instant access to critical data. Learn how AI automation can enhance efficiency and improve customer satisfaction!
How does Agentforce utilize Retrieval Augmented Generation (RAG) with Data Cloud?
Keeping AI responses accurate and up to date is a challenge—Agentforce solves this with Retrieval Augmented Generation (RAG) and Data Cloud. Learn how AI dynamically fetches relevant customer data in real time, improving efficiency, personalization, and customer service quality!
How does Agentforce integrate with Salesforce’s Data Cloud?
Want to make AI-powered customer interactions smarter? Agentforce integrates with Salesforce’s Data Cloud to pull real-time company data, creating more accurate and context-aware responses. Learn how this powerful AI integration transforms customer support and sales efficiency!
How does Agentforce assist with proactive customer outreach?
Proactive customer outreach can prevent issues before they arise and improve customer satisfaction. Agentforce helps businesses send timely alerts, personalized support messages, and automated notifications based on real-time insights. Learn how this AI-powered tool transforms customer engagement!
How does Agentforce help in identifying trends in support cases?
Understanding trends in support cases used to require manual effort—now, AI does the work for you. Agentforce analyzes case patterns, predicts future issues, and improves case resolution efficiency. Learn how this powerful AI-driven tool can optimize your customer support operations!
