January 28, 2025

Can Agentforce manage service appointments

Scheduling service appointments doesn’t have to be a manual mess. Agentforce uses AI to automate booking, rescheduling, and optimizing technician routes—making your team faster and more efficient. Learn how it works and how SOLVD can help you put it into action.

What is the expected return on investment (ROI) for deploying Agentforce

Want to know if Agentforce is worth the investment? In this video, we break down the real ROI of deploying Agentforce in your business—costs, benefits, and all. Learn how to model your numbers using Salesforce’s ROI calculator and discover how SOLVD can help you make the most of every dollar.

How does Agentforce improve customer retention

Agentforce is your always-on AI teammate, designed to spot at-risk customers and deliver personalized support before problems escalate. Learn how it enhances customer experience, boosts retention, and gives your team more time to focus on what matters most. This video will show you how to put AI to work on the frontlines of customer success.

How does Agentforce simplify workflows

What if your sales team could skip the busywork and focus only on qualified leads? Agentforce makes it possible. Learn how this AI-powered Salesforce tool automates outreach and supports your team with smart, efficient task assistance.

How can Agentforce suggest next-best actions to agents

Making the right move at the right time can be the difference between winning or losing a deal. Agentforce analyzes past deals and real-time data to recommend the best next action for sales teams. Learn how this AI-powered tool helps businesses close deals faster with automated insights and smart decision-making. Watch now to see Agentforce in action!

What are the best practices for deploying Agentforce in an organization

Deploying Agent Force can seem daunting, but it doesn't have to be! This video provides you with a clear roadmap, outlining essential best practices to streamline your deployment process. From setting crystal-clear objectives to driving user adoption, you'll gain actionable insights to maximize your ROI and ensure your team thrives with Agent Force.

Can Agentforce track customer satisfaction

Are your customers truly satisfied, or are surveys just giving you incomplete answers? Traditional methods often fail to capture real-time customer sentiment, leading to missed opportunities. AgentForce, powered by Salesforce, changes the game with AI-driven sentiment analysis, proactive issue resolution, and seamless CRM integration. Watch this video to learn how to track customer satisfaction the smart way!

What customization options are available for Agentforce’s user interface

Agentforce offers flexibility—just not always where you’d expect it. While Salesforce’s internal UI is fairly locked down, you can fully customize customer-facing Agentforce interfaces using web chat and messaging APIs. Learn where customization shines and how SOLVD can help bring your vision to life.

How does Agentforce support compliance in regulated industries

Struggling to keep up with industry compliance standards? Agentforce simplifies the process with robust controls, detailed logging, and automation—so your team can stay focused while staying compliant. Discover how it protects your data and supports your audit-readiness from day one.

What industries benefit most from Agentforce

From retail to healthcare, financial services, and manufacturing, AgentForce is redefining how industries operate by automating processes and improving customer experiences. With AI-driven workflows and real-time insights, businesses can scale faster and serve customers more efficiently. Curious about how it can benefit your industry? Watch now!

What is Salesforce Foundations

Salesforce Foundations is a free upgrade that unlocks powerful tools like Agentforce and Data Cloud—all within your existing Salesforce instance. In this video, we walk you through what it is, how to activate it, and why it's a must-have for teams looking to explore AI features without heavy setup. Watch now to learn how to make the most of this free offering.

Can Agentforce learn new processes

Agentforce isn’t just a chatbot—it’s a dynamic AI assistant that can learn new processes and adapt to your unique business workflows. By leveraging Salesforce Flows and Apex, you can expand its capabilities to automate tasks, manage records, and optimize efficiency. Curious about how to customize Agentforce for your team? Watch this video to find out!

How to Map fields from the Product to the Quote line in Revenue Cloud

Mapping fields in Salesforce Revenue Cloud isn't as simple as using "Twin Field" functionality in CPQ, but it provides more flexibility. Learn how to properly set up and automate data mapping from Product to Quote Line, reducing manual work and improving efficiency. Watch now and simplify your Revenue Cloud process!

How can Agentforce make financial customer service easier

Managing financial customer service can be overwhelming, but Agentforce simplifies it with AI-powered automation and 24/7 support. Imagine responding to customer inquiries instantly, pulling relevant knowledge base articles, and drafting emails with a single click! Watch now to see how Agentforce transforms financial service operations, making customer interactions smoother and more efficient.

Use Agentforce Service Assistant to 2x your customer service team’s productivity

Struggling to keep up with customer service demands? Agentforce Service Assistant streamlines case resolution with real-time AI-driven insights, allowing your team to work smarter, not harder. Watch to see how this tool can 2X your service team’s productivity and enhance customer satisfaction!

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