Transforming Payment Processing for My Salon Suite - A Success Story with SOLVD

SOLVD BLOG

TRANSFORMING PAYMENT PROCESSING FOR MY SALON SUITE A SUCCESS STORY WITH SOLVD

As a leader in providing turnkey business solutions for beauty professionals across the U.S. and Canada, My Salon Suite needed a payment processing system that could match the sophistication and efficiency of their luxury suites. Relying on a third-party service for weekly invoice processing was becoming a bottleneck. To regain control and enhance functionality, My Salon Suite partnered with SOLVD to create an in-house payment processing solution within Salesforce.

Replacing a Third-Party System

My Salon Suite’s reliance on external services for weekly invoice processing posed several challenges:

Dependence on Third-Party Services: A lack of control over the payment processing system limited flexibility and scalability.
Manual Processes: Existing workflows required optimization to reduce inefficiencies.
High Transaction Volume: Managing large-scale financial transactions demanded a robust, scalable solution integrated directly into Salesforce.

To ensure operational excellence, My Salon Suite needed a solution that aligned with their data model and business requirements.

A Tailored Payment Processing System

SOLVD collaborated with My Salon Suite to design and implement an in-house payment processing solution leveraging Salesforce. Key aspects of the solution included:

Custom Data Model Integration: Utilizing Salesforce’s standard objects (Accounts, Opportunities) along with custom objects, SOLVD created a data model tailored to My Salon Suite’s requirements.
Automation and Customization: Advanced Apex classes and flows were developed to manage recurring invoices, store payment method tokens, and handle payment processing seamlessly.
End-to-End Payment Processing: By working closely with Andrew Mondy, VP of Technology, SOLVD ensured the solution integrated with the payment processor and provided a streamlined, user-friendly experience.
Scalable Infrastructure: The system was designed to process large volumes of transactions, ensuring it could handle My Salon Suite’s growth.

Streamlined and Scalable Payment Processing

Over the past year, the solution has proven to be transformative for My Salon Suite:

High Volume of Transactions: The new system successfully processed a high volume of transactions, showcasing its exceptional robustness and reliability in handling business-critical operations.
Increased Efficiency: Automating invoice generation and payment management reduced manual effort and operational delays.
Enhanced Control: Moving payment processing in-house gave My Salon Suite greater flexibility and control over its financial operations.

The Power of Partnership

Andrew Mondy, VP of Technology at My Salon Suite, expressed his satisfaction with SOLVD’s work:

“SOLVD has been instrumental in developing our payment processing solution. I couldn’t be more pleased with our results.”

This feedback reflects SOLVD’s commitment to delivering impactful and scalable solutions tailored to client needs.

Revolutionizing Payment Systems with Salesforce

The partnership between SOLVD and My Salon Suite highlights the power of technology to transform business operations. By replacing a third-party dependency with an integrated Salesforce solution, SOLVD helped My Salon Suite gain efficiency, scalability, and control—critical for their ongoing success.

If your business faces similar challenges or needs a custom Salesforce solution, SOLVD’s expertise can help you unlock new possibilities. Reach out to SOLVD today and start building your path to success.

Testimonials

Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

Tim Tuttle CFO at Relevate Health Group