AgentForce is a smart tool inside Salesforce that helps you work faster. It can find answers, show records, and give summaries without much effort. But how do you set it up and use it with Einstein Copilot? Here’s a simple guide.
AgentForce is available with Salesforce Enterprise, Unlimited, and Einstein One Sales editions. To turn it on:
Once you do this, AgentForce is ready to use.
Once it is on, AgentForce works through Einstein Copilot. Here’s what it can do:
Open a contact or deal in Salesforce, click the Einstein Copilot icon, and ask for a summary.
Example: If you open a customer’s record, AgentForce will show key details, deals, and past interactions.
Ask AgentForce to find specific data, update information, or summarize records.
Without setup, AgentForce can:
AgentForce works well from the start, but you can make it even better by customizing it:
Set up special actions in Agent Builder that match your business needs.
Automate data updates so AgentForce can do tasks without extra steps.
Developers can add more functions using Apex.
AgentForce can work with little human input. But if you customize it, you can:
Want to make Salesforce work smarter? AgentForce can help you organize data, answer questions, and automate tasks—all with little setup.
Need help? Contact us at SOLVD.cloud to see how AgentForce can improve your Salesforce experience!
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
Start Automating Today