How to Allow Decimal Quantities for Products in Salesforce Revenue Cloud Advanced

SOLVD BLOG

How to Allow Decimal Quantities for Products in Salesforce Revenue Cloud Advanced

Sometimes, businesses need to sell products that aren’t always counted in whole numbers. For example, you might sell 2.5 hours of service or 3.75 GB of storage. In Salesforce Revenue Cloud, you can set up products to allow decimal quantities—but you have to do it the right way from the start.

Why It Matters

If you don’t set it up correctly, Salesforce will only let you sell whole numbers of a product. That’s a big problem if your customers need to buy things like hours, measurements, or services in parts, not just in full units.

As Jared Christensen, Consultant at SOLVD, explains:

“You can only specify a decimal quantity for a product if it has a unit of measure with a scale greater than zero.”

In other words, if you want to sell something in decimals, you must set a special “unit of measure” when you first create the product.

Step-by-Step: How to Allow Decimal Quantities

Here’s what you need to do:

1. Create a Unit of Measure

Go to the “Units of Measure” section.
Create a new unit.
Set the type and how many decimal places you need.
Choose how the numbers should round (up, down, or nearest).

2. (Optional) Create a Unit of Measure Class

If you want, you can group similar units together into a “class.”
Create the class in “draft” status first.
Set a default unit if needed, then activate the class.

3. Create the Product

When you create your product, assign it the correct unit of measure.
Important: You can’t change the unit of measure later!

Jared Christensen, Consultant at SOLVD points out:

“At least for now, you must specify the unit of measure when creating the product.”

4. Add the Field to the Layout

If you don’t see the unit of measure field on your product, you can add it using the Lightning App Builder.
You won’t find this field easily in Setup—it’s a special field you add to the Lightning page.

Key Takeaways

You must set up decimal options when you first create the product.
You need a unit of measure that allows decimals.
Use Lightning App Builder to add missing fields if needed.

As Jared Christensen, Consultant at SOLVD puts it:

“Make sure you understand what the quantity is measured in and if it needs to include decimal places before you create the product.”

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