If you’re a Registered Investment Advisor (RIA), you already know how complex client management can be—from onboarding and compliance to ongoing planning. As your firm grows, the margin for error increases.
That’s where Action Plans in Salesforce Financial Services Cloud (FSC) come in.
At SOLVD.cloud, we help RIAs automate key workflows to stay efficient, compliant, and client-focused. Below, we’ll walk through three high-impact use cases for Action Plans and how they support scale, compliance, and trust.
An Action Plan is a reusable checklist of tasks, documents, due dates, and dependencies. Think of it as a prebuilt workflow that ensures every step is done, in the right order, by the right person.
With Action Plans, you can:
✔ Assign tasks to team members
✔ Define task dependencies
✔ Attach required documents
✔ Track progress with dashboards
✔ Launch plans manually or via Flow automation
✔ Maintain audit trails for compliance
“Each action plan ensures that a step doesn’t get missed.” – Ben Fankhauser, SOLVD Consultant
Onboarding is the first major milestone in the client journey—and your best chance to make a strong impression.
Without automation, firms often juggle emails, forms, and handoffs manually. That leads to missed steps and slower time to value.
With Action Plans, you can:
“You want to have a smooth onboarding process so that you build trust with the client.” – Ben Fankhauser, SOLVD Consultant
Annual or quarterly reviews are more than just best practice—they’re a regulatory expectation.
Use Action Plans to ensure these reviews are done consistently and on time:
“You have the template, you have the tasks, and you also have the visibility into how you’re trending.” – Ben Fankhauser, SOLVD Consultant
Creating a financial plan often involves collaboration across advisors, analysts, and operations.
Action Plans help you:
“It does a good job at organizing your team, organizing the tasks, and making sure that everything gets done.” – Ben Fankhauser, SOLVD Consultant
RIAs operate in a high-trust, high-regulation space. Action Plans not only make your business more efficient—they help you prove you’re following a fiduciary process, every step of the way.
Once implemented, they become part of your firm’s operational muscle memory—saving time and reducing risk every day.
At SOLVD.cloud, we help RIAs design and implement Action Plans tailored to your team’s workflow—while ensuring they work seamlessly with Salesforce FSC.
📅 Schedule a free consultation and let’s build your first Action Plan together.
Let automation handle the checklist—so you can focus on your clients.
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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