Businesses want to sell more, help customers faster, and make shopping easier. Agentforce, powered by AI and machine learning, helps companies do all of this.
What Is AI and Machine Learning?
AI (Artificial Intelligence) helps computers think and make decisions like people. Machine learning is a type of AI that allows computers to learn from past experiences and get better over time. Instead of following fixed rules, it finds patterns and improves as it collects more information.
Agentforce uses AI and machine learning in sales, customer service, and online shopping.
Agentforce makes selling easier by helping sales teams connect with customers.
“Agentforce remembers past conversations and learns how to respond better to customers over time.” – Ben Schneider, SOLVD Consultant
Agentforce makes customer support faster and smarter with these tools:
“Agentforce can suggest helpful articles to customers based on their questions, saving time for both customers and support agents.” – Ben Schneider, SOLVD Consultant
Agentforce makes shopping easier and more personal by offering:
“Customers get product suggestions based on what they like and need, making shopping faster and easier.” – Ben Schneider, SOLVD Consultant
With AI in sales, customer service, and online shopping, businesses can save time and give better service. The more Agentforce learns, the smarter it gets.
If you want to work faster and smarter, Agentforce can help.
Want to see how Agentforce can improve your business? Contact us today!
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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