Customers today want quick answers. They don’t always want to wait for a service agent. That’s where AgentForce comes in. It gives businesses a way to offer self-service options, so customers can find what they need—fast.
Many people ask, “Is AgentForce just another chatbot?” The answer is no—it’s much more. Chatbots can handle simple tasks, but AgentForce can do that and more.
“Agents can do everything that chatbots do—and more.” – Brendan Lowe, SOLVD Consultant
AgentForce is built on Salesforce automation, which means it can do many things with little to no setup. It also follows the rules you set, so it only gives customers the information you want to share.
If you’re wondering how AgentForce compares to regular chatbots, check out Ben Fankhauser’s video: “Can Salesforce Chatbots Be Replaced with AgentForce?” It explains the differences and shows what AgentForce can do.
You can also visit SOLVD.cloud for a free consultation. We’ll take a look at your business and show you how AgentForce can save time and make customer service easier.
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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