If you want your business to grow, you need to know how your customers feel. But guessing doesn’t work—you need real answers.
As Ella Neumarker, Consultant at SOLVD, says:
“Agentforce helps you listen to your customers like never before.”
Here’s how Agentforce makes it easy to hear and understand what your customers are saying.
Agentforce helps you gather feedback from customers through surveys, support tickets, and chats—all inside Salesforce.
It even lets you create smart surveys that change depending on the customer’s answers.
As Ella Neumarker, Consultant at SOLVD explains:
“Imagine surveys that change based on what your customer says, helping you get better answers.”
And because Agentforce can translate surveys into different languages, you can hear from more customers without extra work.
Agentforce doesn’t just collect answers. It can tell if customers are happy, frustrated, or upset by reading what they write.
“It helps you see problems quickly and reach out to people who need help,” says Ella Neumarker, Consultant at SOLVD.
This helps you fix issues faster and keep more customers happy.
Agentforce doesn’t stop at gathering information. It helps you use what you learn.
You can:
When you know how your customers feel, you can serve them better and grow your business faster.
“It’s about turning customer feedback into a tool that helps your business grow,” says Ella Neumarker, Consultant at SOLVD.
SOLVD.cloud can show you how to use Agentforce to make smart improvements that keep your customers happy.
👉 Book a free call with SOLVD today to learn more!
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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