SOLVD BLOG

How can the Agentforce Sales Coach provide key feedback and improve the selling motion?

Sales teams work hard, but sometimes they miss small details that can make or break a deal. Agentforce Sales Coach helps by giving feedback, fixing mistakes, and making sales reps better at closing deals.

Let’s see how it works.

Setting Up Agentforce Sales Coach

Before sales reps can use Agentforce, it must be set up in Salesforce.

  • Add the Sales Coach to Salesforce
    • It’s as easy as adding a tool to your sales page.
    • Sales reps can see it every time they open a deal.
  • Customize It for Your Team
    • Every company sells differently. Agentforce lets you set goals and rules to match your business.
    • You can add sales tips, company values, and key product details.

“A sales coach should fit your company, not be one-size-fits-all.” – James Grayson, SOLVD Consultant 

Once it’s set up, sales reps can start using it right away.

How It Works: Live Sales Coaching

Agentforce guides reps step by step as they sell.

  1. Sales reps open a deal in Salesforce.
  2. Agentforce gives advice on what to do next.
  3. Reps can practice their pitch by speaking into the system.
  4. Agentforce gives instant feedback on how to improve.

“Sales reps get feedback right away, so they can fix mistakes before talking to real customers.” 

-James Grayson, SOLVD Consultant 

If a rep forgets to mention an important detail, Agentforce points it out and suggests a better way to say it.

What Kind of Feedback Does It Give?

Agentforce checks three main areas:

  • Deal Information
    • Did the rep share the right details?
    • If something is wrong, Agentforce corrects it.
  • How They Speak
    • Did the rep sound confident and clear?
    • Were they too fast or slow?
  • Next Steps
    • What should the rep do next to close the deal?
    • Agentforce suggests the best actions to move forward.

“If a rep forgets a key point, Agentforce will catch it and offer a better way to say it.” – James Grayson, SOLVD Consultant 

Why Sales Teams Love This Tool

Agentforce helps sales reps sell better and faster by:

✔ Avoiding mistakes that cost deals

✔ Helping reps sound more confident

✔ Keeping sales on track with clear steps

The more reps practice, the better they get—which means more deals closed and more money earned.

“This tool helps good sales reps become great sales reps.” – James Grayson, SOLVD Consultant 

Want to Improve Your Sales Team?

At SOLVD, we help companies set up and customize Agentforce Sales Coach so they can close more deals and grow their business.

📞 Call us today to get started!

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Testimonials

Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

Tim Tuttle CFO at Relevate Health Group

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