SOLVD BLOG

Does Agentforce improve productivity

Every business wants to work faster and keep customers happy. AgentForce helps make that happen. But does it really work? Yes! Let’s see how.

How AgentForce Helps Support Teams

Support teams get lots of questions from customers. AgentForce helps by doing easy tasks so agents can focus on bigger problems.

  • Handles Simple Tasks –

    “AgentForce automates routine tasks, like answering FAQs and handling basic requests.” – Parker Gunnell, Consultant at SOLVD.cloud.

  • Finds Answers Fast –

    “AgentForce makes it easy for support reps to find this information in seconds.” – Parker Gunnell, Consultant at SOLVD.cloud.

  • Gives Smart Help – AgentForce has a knowledge base that helps agents find quick answers.
With AgentForce, teams can do more work without feeling stressed.

How AgentForce Helps Customers

When support teams work faster, customers are happier. AgentForce makes sure customers get answers quickly and easily.

  • Help Anytime, Day or Night –
    “You also have the ability to have your own support agent within Salesforce, allowing for quick 24-hour support for basic information.” – Parker Gunnell, Consultant at SOLVD.cloud.
  • Fast Answers – Customers can check orders, reset passwords, and get help right away.
  • Better Responses – Unlike simple chatbots, AgentForce understands questions and gives useful answers.

The Bottom Line: Faster Work, Happier Customers

AgentForce helps support teams do more while giving customers better service. Less work, faster help, and smarter answers make a big difference.

Want to see how AgentForce can help your team? Check out our YouTube channel for more videos. If you’re ready to get started, book a call with our team at SOLVD.cloud.

The right tools make work easier—let’s make sure you have them.

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Testimonials

Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

Tim Tuttle CFO at Relevate Health Group

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