SOLVD BLOG

Can Agentforce operate autonomously without human intervention?

Businesses want to save time and work better. Agentforce can help by doing tasks on its own. But how does it work, and what can it really do? Let’s find out.

Two Types of AI

There are two ways AI helps businesses:

  • Assistive AI – Helps employees by organizing information so they can work faster.
  • Autonomous AI – Works by itself without needing people.

“Agentforce can send emails, answer customer questions, and even book meetings—all by itself.” – Ben Schneider, SOLVD Consultant 

This means less work for employees and faster service for customers.

How Does Agentforce Work on Its Own?

Agentforce automates tasks so people do not have to. Here are some ways it helps:

  • Sales Help – It can send follow-up emails, remind leads to reply, and even book meetings.
  • Customer Service – It chats with customers, answers common questions, and solves problems without needing a live agent.
  • Online Shopping Support – It suggests products based on what a customer has bought before.

“Agentforce can follow up with customers, book meetings, and handle basic questions—so sales teams can focus on closing deals.” – Ben Schneider, SOLVD Consultant 

Why Is This Useful for Businesses?

When Agentforce does routine work, employees have more time for bigger tasks. Here’s how it helps:

  • Saves Time – No need for manual follow-ups or answering the same questions over and over.
  • Faster Customer Service – Customers get instant answers instead of waiting for help.
  • Better Efficiency – Employees focus on complex work while Agentforce handles the simple stuff.

“Agentforce helps businesses run smoothly while employees work on what really matters.”       – Ben Schneider, SOLVD Consultant 

Want Agentforce to Help Your Business?

At SOLVD, we help businesses use Agentforce to work smarter and faster.

📞 Call us today to see how Agentforce can make work easier!

 
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Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

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