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Salesforce Data Cloud organizes customer data, and AgentForce uses AI to answer questions and automate tasks. MuleSoft connects these tools to other systems, ensuring real-time, accurate data flow. With faster data syncing, smarter AI, and automated workflows, businesses save time and improve service. Seamless connections mean better results.
Before using AgentForce Sales Coach, you’ll need the right Salesforce licenses, user setup, and permissions. Each Sales Coach requires an Einstein Agent license, and teams need proper access levels. With the right setup, your sales team can start selling smarter and closing deals faster.
Overwhelmed by Salesforce AI tools? Discover how to choose the best fit for your business. Explore Einstein Copilot, Prompt Builder, Data Cloud, and Agentforce to streamline operations, enhance customer experiences, and drive growth with AI-powered insights.
Overwhelmed by Salesforce AI tools? Discover how to choose the best fit for your business. Explore Einstein Copilot, Prompt Builder, Data Cloud, and Agentforce to streamline operations, enhance customer experiences, and drive growth with AI-powered insights.
AgentForce costs $2 per conversation, covering all interactions within 24 hours. Businesses using Salesforce Foundations get 1,000 free conversations to test it out. AI tasks, like SDR emails, also count as conversations, with 200 Einstein requests included per session. With discounts for high-volume use, AgentForce offers flexible pricing that scales with your needs.
Sales teams lose time on quotes, follow-ups, and product recommendations. AgentForce works with CPQ to automate tasks, suggest the right products, and track sales—helping reps close deals faster. With AI handling busywork, sales teams spend less time on admin and more time selling.
Every business is unique—AgentForce should be too. With Prompt Builder, you can create custom AI instructions, personalize branding, and connect Data Cloud for smarter automation. The Einstein Trust Layer keeps data secure, ensuring safe AI interactions. Flexible, secure, and always improving—AgentForce adapts to your needs.
Answering emails takes time, but AgentForce automates responses with AI-powered suggestions from past cases, knowledge articles, and customer records. Agents review, edit, and send replies in seconds—boosting efficiency and accuracy. Less typing, faster responses, happier customers.
Pricing and bundling can be complex, but AgentForce automates updates, suggests the best product combos, and applies discounts strategically—helping sales teams close deals faster. With AI-driven pricing and smarter discounts, businesses sell more, reduce errors, and keep customers happy.
AgentForce automates tasks across Sales, Service, Marketing, Commerce, and Revenue Cloud, helping teams work faster and smarter. It finds leads, answers customer questions, improves marketing, personalizes shopping, and optimizes pricing—saving time and boosting results. Smarter automation, better business.
Bad data slows customer support. Agentforce, integrated with Salesforce, ensures case details are correct, complete, and easy to find—reducing errors and speeding up resolutions. By following clear steps to collect and verify information, Agentforce improves case management, helping businesses serve customers faster and more efficiently. Better data, better support.
Sales teams waste time chasing cold leads. Agentforce SDR automates lead sorting, follow-ups, and scheduling—so reps focus only on real buyers. By filtering out uninterested leads and keeping warm prospects engaged, it speeds up the sales process and boosts conversions. Less chasing, more closing.
Sales teams thrive on precision—missing small details can cost deals. Agentforce Sales Coach provides real-time feedback, helping reps refine pitches, correct mistakes, and follow the best steps to close more deals. With instant coaching on deal details, speech clarity, and next steps, sales reps improve faster and sell with confidence. Better coaching means more closed deals.
Evergreen products auto-renew until canceled, making them ideal for subscriptions. By defining a selling model, linking it to the product, and setting up correct pricing, businesses can automate renewals seamlessly. Just remember—cancellations must happen on the renewal date for a smooth process.