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Explore What's Trending Today
Latest Salesforce + AI news
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What metrics are available to measure Agentforce’s performance?
Is Agentforce making your customer service more efficient? Track key performance indicators like problem resolution, customer satisfaction, and call volume to find out. Learn how to measure and improve Agentforce’s impact on your business!
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Can Agentforce integrate with live chat and bots?
AI is transforming customer support, but businesses don’t switch overnight. Learn how companies go from chatbots to full AI automation with Agentforce, improving efficiency and reducing workload. Ready to enhance your customer service with AI? Find out how!
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What languages does Agentforce support?
AgentForce helps businesses communicate with customers in multiple languages. Learn how to check supported languages, update settings, and ensure seamless AI-driven interactions across different regions. Optimize your customer support with multilingual AI today!
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Does Agentforce provide insights on agent performance?
Slow responses and unresolved cases can frustrate customers and hurt your business. Agentforce tracks agent work in real time, offering AI-powered insights and live updates to help teams stay efficient. Learn how to improve customer service and optimize agent performance with Agentforce today!
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What training is required for sales teams to effectively use Agentforce with Revenue Cloud?
AI can make sales teams more productive, but only if they know how to use it. Training your team in Agentforce, Salesforce reports, and AI-driven insights can improve efficiency and help close more deals. Learn how to get your team up to speed today!
AI Webinar 1: How can my company use AI safely?
From preventing data storage and ensuring security to minimizing errors, discover how to confidently integrate AI into your business. Ready to unlock the potential of AI without the pitfalls?
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How to prepare your org to integrate MuleSoft and Data Cloud
Want to integrate MuleSoft with Salesforce Data Cloud? Setting up a Connected App, Ingestion API, and Data Stream is the first step. Follow this guide to prepare your Salesforce environment for seamless data movement and automation!
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What distinguishes Agentforce from traditional chatbots?
Not all AI tools are the same—Agentforce is smarter than traditional chatbots. It understands complex questions, adapts in real time, and provides personalized answers. Learn how Agentforce improves customer service and why businesses are making the switch!
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How does Agentforce support account management?
Keeping customer accounts updated shouldn’t be a hassle. Agentforce automates routine tasks, improves customer interactions, and delivers real-time insights—all within Salesforce. Learn how AI-powered automation can transform your account management strategy!
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How does Agentforce handle data security and compliance within Revenue Cloud processes?
Worried about data security in Revenue Cloud? Agentforce ensures customer information stays protected while enabling AI-powered automation. Learn how it safeguards payments, personal details, and business data while keeping your operations efficient!
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Can Agentforce operate autonomously without human intervention?
Imagine a world where your business runs smoother, your customers get instant support, and your team focuses on what truly matters. It's not science fiction—it's the power of Agentforce. This cutting-edge AI tool isn't just about assisting your employees; it's about taking tasks completely off their plates.
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Does Agentforce optimize workflows for faster case resolution?
Tired of slow customer service and drowning in data entry? Imagine a world where your team can focus on what matters most: helping customers. Agentforce, a powerful tool within Salesforce, is changing the game.