Explore What's Trending Today
Latest Salesforce + AI news
AI-Powered Coding: Cline
Imagine having an AI assistant that not only writes code but understands your project, optimizes existing files, and even debugs in real time. Cline is revolutionizing coding by making AI a hands-on partner in development. Watch our demo to see how this cutting-edge tool can transform your workflow!
Does Agentforce support offline modes
Can you use Agentforce when you're offline? As of now, the answer is no. Since it relies on real-time data, its functionality is significantly limited without an internet connection. However, Salesforce does offer some offline capabilities through mobile caching. Want to know if this will change in the future? Watch this video to learn more!
AI News: What’s New with GPT-4.5 and Claude 3.7
AI is evolving fast! With the release of GPT-4.5 and Claude 3.7, businesses now have access to smarter, more efficient AI models. But how do they compare to previous versions, and what does this mean for automation? Watch this video to find out how these updates can impact your workflows!
Top-Down vs. Bottom-Up AI Adoption
Is your business taking the right approach to AI adoption? Whether you're empowering employees to explore AI or making strategic investments from the top down, the right strategy can drive efficiency and innovation. Learn the key differences between top-down and bottom-up AI adoption and how to implement AI workflows and agents effectively.
How can I add an Agent from Salesforce into Slack
Tired of switching between Salesforce and Slack to manage tasks? With just a few simple steps, you can integrate your Salesforce Agentforce assistant directly into Slack! Watch as we guide you through the setup process so your team can work smarter, not harder.
How is Natural Language Processing used in Agentforce
How does Agentforce use NLP to create seamless customer interactions? By leveraging powerful AI models, Agentforce understands user intent, remembers past conversations, and delivers accurate, human-like responses. Watch this video to see how NLP enhances AI-driven customer service, automates tasks, and improves customer satisfaction.
How does Agentforce handle complex, multi-step tasks
Tired of juggling complex customer requests in Salesforce? Agentforce takes multi-step tasks and automates them, ensuring accurate and efficient execution. Watch as we demonstrate how it retrieves customer records, updates cases, and generates summaries in seconds—giving teams the power to work smarter, not harder!
How does attribute based pricing work in revenue cloud
Pricing adjustments in Revenue Cloud aren’t as simple as adding attributes to a product. They require proper classification and structured attribute-based adjustments to function effectively. In this video, we break down how Salesforce manages these processes and how you can implement them in your business for more flexible pricing.
How does Agentforce handle exceptions or tasks it cannot complete
How does Agentforce respond when it faces a request beyond its limits? Discover how this AI-powered assistant manages exceptions, prevents unintended actions, and ensures smooth handoffs to human agents when necessary. Watch now to see how you can customize Agentforce for a smarter, safer automation experience.
How can I use Agentforce to route cases
Struggling with manual case routing in Salesforce? Agentforce can intelligently categorize and assign cases based on customer inquiries, reducing workload and improving response times. Watch the video to learn how to configure case routing and decide if it’s the right investment for your business!
What specific tasks can Agentforce handle in Service Cloud
Customer service teams deal with an overwhelming number of cases every day, and inefficient workflows can slow things down. Agentforce in Service Cloud takes the guesswork out of case routing, prioritizes urgent issues, and even resolves common problems automatically. Want to know how AI can transform your service team? Watch now to learn how Agentforce makes support faster and smarter.
Can Agentforce be integrated with third-party applications
Want to supercharge Agentforce by integrating it with your favorite tools? Whether it’s syncing with Slack for instant updates, using Tableau for data visualization, or automating document signing with DocuSign, Agentforce makes it all possible. Discover how these integrations can transform your workflow—watch now!
