1. Stop AI From Storing Private Data

Some AI tools remember conversations and use them for training. Businesses need to control what AI learns to keep their information safe.

How to fix this:

• Choose safe AI tools – Some AI tools, like Anthropic’s Claude, do not store user chats.
• Turn off data sharing – In ChatGPT, you can disable chat history so AI does not remember past conversations.
• Use private AI models – Companies can run AI on their own systems instead of using public tools.

“You want to make sure AI doesn’t remember private company information and share it with others.” – Evan Connell, SOLVD Consultant Manager

2. Keep AI Secure

Industries like finance and healthcare have strict rules for keeping customer data safe. AI can still be used, but it needs extra security steps.

Ways to protect company data:

• Use private AI models – Companies can download AI and run it internally.
• Add security layers – Tools like Salesforce Einstein Trust can remove private details before AI sees them.

“You can set up AI to work inside your company without exposing any private data.” – Evan Connell, SOLVD Consultant Manager

3. Make Sure AI Gives Correct Answers

AI does not always get things right. It might make up information or give unclear answers.

Ways to reduce mistakes:

• Use AI for support, not as the final answer – Humans should double-check AI responses.
• Connect AI to trusted data – AI should only use information from company-approved sources.
• Test AI often – Regular checks make sure AI is working correctly.