Many teams struggle with information silos—when important data is stuck in one department and hard to access for others. This slows down decisions, causes delays, and leads to frustration. AgentForce solves this by giving teams instant access to the information they need, no matter their expertise.
Traditionally, getting information from another team means waiting for a specialist to respond. With AgentForce, anyone can ask a question in natural language and get instant answers.
“AgentForce makes it easy for teams to find the information they need without waiting on someone else.” – Alex Merrifield, SOLVD Consultant
For example, a sales rep might need details on a customer service case. Instead of contacting the support team, they can type a simple request, and AgentForce will summarize the case in seconds.
AgentForce doesn’t just find information—it makes it easier to understand. If a case file is complex, users can click a “Summarize” button to get key highlights.
“AgentForce provides a clear summary, helping teams quickly understand what’s important.” – Alex Merrifield, SOLVD Consultant
Users can also ask follow-up questions, like “What caused this issue?”, and AgentForce will break down the technical details in simple terms.
Beyond summarizing cases, AgentForce can:
AgentForce helps teams work together by making Salesforce data available to everyone who needs it. Instead of information being locked behind departments, it becomes easy to find and use.
Plus, AgentForce integrates with Slack, making it even easier to access and share information in real time.
AgentForce is more than a tool—it’s a way to break down barriers and help teams work better together. Want to see it in action? Visit SOLVD.cloud for a free consultation and learn how AgentForce can transform your business.
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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