Many businesses are starting to use AI. But how should they do it? There are two main ways: bottom-up adoption and top-down adoption. Each has its benefits.
Bottom-up adoption happens when employees use AI in their daily work. This means:
For example, if an employee uses ChatGPT to write reports faster, the company might decide to use AI for all reports.
“Workers often discover AI uses that leaders didn’t think about.” – Evan Connell, SOLVD Consulting Manager.
Top-down adoption happens when company leaders decide how AI should be used. This involves:
For example, a company might start using an AI meeting assistant that takes notes and sends summaries.
“When leaders introduce AI, they make sure it helps the whole business.” – Evan Connell, SOLVD Consulting Manager.
AI tools come in two types:
Workflows handle simple tasks, while AI agents solve more complex problems.
The best way is to use both. Businesses should:
AI can help businesses work faster and smarter. If you want to start using AI, SOLVD can help.
Visit SOLVD.cloud or check out our YouTube channel for easy AI tips.
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From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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