What is the roadmap for future Agentforce features and updates?

SOLVD BLOG

What is the roadmap for future Agentforce features and updates?

Agentforce is getting better! New updates will make it easier for businesses to get work done, save time, and automate tasks. Here’s what’s coming.

Agentforce 2.0 – What’s New?

A big update is coming in February 2025, with some features rolling out early. These updates will make work easier and help teams do more with less effort.

1. Prebuilt Skills Library

Agentforce will now have ready-to-use tools for CRM, Slack, Tableau, and the AppExchange.

Businesses can:

Solve customer problems while checking sales data
Automate daily tasks without coding

2. MuleSoft Integration

Agentforce will connect to more systems, making it easier to set up. In January 2025, businesses can create smart AI agents using simple instructions in plain language.

“MuleSoft will help Agentforce work with more apps, making automation easier than ever.”

More Exciting Updates in 2025

Easy Workflows – Use MuleSoft Flow to connect apps without coding
API Upgrades – A new API Catalog will help businesses connect Agentforce with other tools
Slack Automation – Let Agentforce send updates and respond to requests in Slack
Better Reports with Tableau – Get quick data insights to improve decision-making

“These updates will help teams work faster and smarter.” – Danny Wright, SOLVD Consultant

Better Testing & Tracking

Agentforce is also adding new tools to test and track AI performance:

Testing Center (December 2024) – Check and improve AI responses before using them live
Safe Test Zones – Try out AI tools in a testing space before launching them
Agentforce Analytics (February 2025) – See how well Agentforce is working and track success

“Now, businesses can test AI before going live, making sure everything works perfectly.”
– Danny Wright, SOLVD Consultant

Smarter Sales & Cost Tracking

Agentforce Sales Coach – Helps sales teams talk to leads and gives tips during calls
Digital Wallets – Helps businesses see AI costs and track spending

Get Ready for Agentforce 2.0

These updates will save time, reduce work, and help businesses grow.

Want to set up Agentforce the right way? SOLVD can help!

Contact SOLVD today to get started!

Testimonials

Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

Tim Tuttle CFO at Relevate Health Group