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What security measures are in place for data handled by Agentforce?

Becca Lough

Keeping customer information safe is very important. Agentforce, a tool from Salesforce, has strong security features to protect private data. One of the most important security tools is called the Einstein Trust Layer.

What is the Einstein Trust Layer?

The Einstein Trust Layer is a security system that keeps your data safe when using AI. It protects information from start to finish.

Here’s how it works:

  • Hides Private Information: Before AI sees your data, it removes or hides personal details.
  • Blocks Unsafe Commands: It stops harmful or unwanted actions.
  • Does Not Store Data: Salesforce does not keep any of the data AI processes. This lowers the risk of leaks.
"The Einstein Trust Layer makes sure your private data is not used to train AI." - Devyn Smith, SOLVD Consultant

Extra Security with Private Connect

Another way to keep data safe is Private Connect. This tool helps businesses move data securely without using public internet. It works with Salesforce Data Cloud to keep your data protected.

"With Private Connect, your data stays safe from online threats." - Devyn Smith, SOLVD Consultant

Why This Matters

Protecting customer data builds trust. Salesforce’s security tools, like the Einstein Trust Layer and Private Connect, help businesses use AI safely.

What You Can Do Next

Want to keep your data safe while using AI? We can help.

Contact us today to learn how to protect your data with Agentforce!