Technology is helping businesses work faster. In Salesforce, two AI tools—AgentForce and Einstein GPT—make things easier. But they do different jobs. Let’s break it down.
Einstein GPT is like a smart assistant. It helps people by writing emails, summarizing chats, and making reports.
How it helps:
“Einstein GPT helps people save time and work smarter.” – Joseph Espiritu, SOLVD Consultant
AgentForce does more than just help. It can do tasks by itself. This means businesses can let the AI handle full jobs without a person needing to step in.
How it helps:
The big difference is how much they do. Einstein GPT helps people by giving ideas for emails or summaries. AgentForce actually does tasks so people don’t have to.
“Einstein GPT helps people. AgentForce does the work for them.” – Joseph Espiritu, SOLVD Consultant
If you need AI to help with work, Einstein GPT is a good choice. If you want AI to handle work on its own, AgentForce is better. Many businesses use both—Einstein GPT for small tasks and AgentForce for full automation.
AI is changing the way businesses work. If you want to save time and help customers faster, now is a great time to start.
Want to learn more? Contact SOLVD today to see how AI can help your business.
From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!
SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.
As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.
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