SOLVD BLOG

Can Agentforce run custom reports?

AgentForce cannot make reports by itself, but you can still track its work using Salesforce. Since AgentForce runs inside Salesforce, all its actions are saved in Salesforce records. This means you can use Salesforce’s report tools to see what AgentForce has done.

How to See What AgentForce Does

Everything AgentForce does, like updating records or pulling data, is stored in Salesforce. You can create reports in Salesforce to see this activity.

Some ways to track AgentForce include:

  • Using Salesforce’s built-in reports to check what AgentForce has done.
  • Making a custom report type to focus on what matters most to your team.
  • Adding filters to show only AgentForce activities.

Getting Better Reports with Custom Actions

You can also set up custom actions in AgentForce to track specific things.

For example:

  • If AgentForce helps close cases faster, you can create a report to compare case times with and without AgentForce.
  • If you want to see how much work AgentForce does, you can create actions that measure its impact.

Why This Matters

Even though AgentForce can’t build reports, it gives you important data. With Salesforce reports, you can use this data to make better business decisions.

“AgentForce may not make reports, but it gives businesses the data they need to work smarter.” – Augmon Jolley, SOLVD Consultant

Make the Most of AgentForce

Want to track AgentForce better? Contact SOLVD today to learn how to set up reports and get the most from your data.

yellow cloud solvd logo
Testimonials

Our clients say

From my initial call with Spencer through project implementation with John and Evan, my experience with the SOLVD team was excellent. They were quick to understand our business needs, clear when explaining the reasoning behind proposed solutions, transparent when reporting on progress and timeline, and all around enjoyable to work with. Would highly recommend and looking forward to continue working with them in the future!

Veronica Wong Director of Operations at Pathstream

SOLVD was very straight forward with everything needed to complete the project. No surprises, no issues, and cost was aligned with the estimate. They made implementation easy and quick.

Matt Benzaquen Sr Manager, Sales Strategy at Instabug

As a rule, I'm pretty stingy with my recommendations. So it's a pleasure for me to recommend Solvd as a top-flight Salesforce consultancy. Solvd recently led our company's conversion to the Lightning interface and did it on time, on budget and made it easy for me and my team. I know I'll use their services again, and am confident they can do the same for you.

Tim Tuttle CFO at Relevate Health Group

HIGHEST RATED ON SALESFORCE